Shipping & Delivery

As Mermer Market company, we shipping by ship or airship to all over the world, you can place orders above the minimum order quantities of the products you see on our website.
Our primary goal is to produce all the products ordered and send them to you at once as soon as possible.

If your order has entered the production process and has not been delivered within the specified time, you can find out the production status of your products from our customer representative by calling Mermer Market +90 232 264 39 19.

How will I know the shipping cost when ordering the product?
Before purchasing the products you like, you will be informed after the transportation cost research we will conduct for your country and address. When you find the transportation cost appropriate, your products will be put into production and you can complete your order when you find the total amount of the product and transportation cost appropriate.
Marble Market does not take payment for orders whose transportation cost is unknown, the reason for this is that customers are not asked to incur extra transportation costs.

What should I do if my products are damaged?
Since the products you ordered are sent insured to your country, in case of damage, you must file a report with the cargo officer or your customs broker before receiving the product. When you encounter such a situation, the costs of the damaged product are collected from the insurance company on the invoice.